faqs

What makes Recwear different than other team uniform companies?

customerservice — Wed, 25 Oct 2006 23:39:39 +0000

Recwear is perhaps the only company in the world specializing in custom team uniforms specifically designed and printed for recreational leagues for schools, churches, clubs, or city leagues. Recwear offers personalized and speedy service while delivering high quality, affordable, casual team uniforms, not intended for the NBA or MLB, but rather for your league.

What if I want to have both sides of a Recwear reversible jersey printed?

customerservice — Wed, 25 Oct 2006 23:36:17 +0000

No problem. On the order page product designer, if you choose a jersey that allows for the reversed side to print,Â the reverse iconÂ Â will appear. Clicking on this icon will show you the reversed side, but you will also have to select the checkbox on the graphics or names and numbers tab that states “images / numbers on reverse side?” to allow for printing on the reverse side. After you have selected this box, you may add features to either side and have different colors for the normal side and the reversed side. The designer will tell you which side you are looking at — frontÂ and back for the normal side, reverse front and reverse back for the reverse side. Again, toggle between front and back and normal and reverse sides with the flip iconÂ Â for front and back and the reverse iconÂ Â for the reverse and normal side. After you make all of your changes, what you see on the designer is what you get for that side shown. You will have a final chance to approve your selection on the confirmation page that will show you all four sides at one glanceÂ and the options you chose for each.

How can I find out prices on large orders?

customerservice — Mon, 23 Oct 2006 23:14:00 +0000

Please email customerservice@recwear.com with the details of your order and a representative will call you back shortly (See our contact page).

How can I avoid copyright issues?

customerservice — Fri, 06 Oct 2006 23:37:19 +0000

When uploading custom images the general rule of thumb is to use only images you’ve created. Most images downloaded off of the internet are assumed to be copyrighted by the original artists/photographers unless specifically noted. Under federal law, artists rights are protected even if they don’t spell it out or mark it as copyrighted, so when in doubt, leave it out.

How do I check my order status?

customerservice — Fri, 06 Oct 2006 23:28:24 +0000

Checking your order status is made easy on our order status page. Simply enter in your order number and billing zip code and your order status will display at the top along with your order details after. Possible statuses are Payment Received, In Art Department, In Printing, and Shipped. Orders go directly to the art department when received and are quickly sent to printing, where your custom sports jerseys are meticulously printed and/or heat sealed. Once your order is shipped, if you receive a Fed-ex tracking number, you may click on the link provided on the order status page to get an update of where your package is en route to your designated shipping location and an estimated time of arrival.

Do you have XXXL shirts?

customerservice — Fri, 06 Oct 2006 23:15:29 +0000

Yes! Various jersey styles that we offer come in XXXL. Check out our specs page for details.

How can I change my order once it has been placed?

customerservice — Fri, 06 Oct 2006 23:15:02 +0000

At Recwear, we know that last minutes details sometimes complicate life for coaches and team uniform ordering process. We aim to take the hassle out of rec league jersey purchasing. To change aspects of your order, contact our customer service representatives at 800.671.9074 or email us at customerservice@recwear.comÂ as soon as you are aware of the changes to be made. We will work as hard as we can to update your order (within a reasonable time frame after placing the order) to accomodate you and make your experience with Recwear satisfactory.

How can I find out specifics on colors?

customerservice — Fri, 06 Oct 2006 23:03:50 +0000

Our color specs are located on our specs sheetÂ . We detail the colors of our product line as well as the ink colors available for prints, names, and numbers. Please respond below if you would like to see any other details about our colors added to our site.

Can I order just one more piece if I have already placed my order?

customerservice — Fri, 06 Oct 2006 22:59:37 +0000

Absolutely! Our convenient ordering system allows for orders as low as one sports jersey. If you’ve already placed an order and need a few more, simply go to our order page and place an order for one or more pieces for your order.

Is there a setup charge for under 12 pieces?

customerservice — Wed, 02 Aug 2006 21:54:45 +0000

Yes. A $10 setup charge will be assessed for orders of less than 12 pieces with front prints only. Orders with numbers and no front graphic, whether they are 2″ or 3″ front right chest numbers, or 6″ or 8″ back numbers, will not be assessed any setup charge. However, please note that the 3″ or 4″ number layouts with text at the top and/or bottom of the number on the front count as including a graphic and will be charged the $10 fee for under 12 piece orders.

Do you offer expedited shipping?

customerservice — Fri, 21 Jul 2006 04:17:02 +0000

Yes. After the normal time it takes to produce your uniforms (7-10 days), we can expedited your shipment so you won’t miss important deadlines. The expedited shipping option is available in the checkout process and will charge the appropriate extra cost.

Do you use quality brand names such as Hanes, Jerzees, Anvil, Gildan, Augusta, etc?

customerservice — Sun, 25 Jun 2006 01:50:19 +0000

Yes. Recwear uses only the highest of quality brand names for its product line. However, Recwear will also soon sew its own uniforms or jerseys using custom designed, high quality fabrics, thus adding a style and durability superior to anything on the market.

What type of fabrics do you use?

customerservice — Sun, 25 Jun 2006 01:49:43 +0000

Recwear only uses the highest quality of fabrics.Â Currently, allÂ available uniforms are made with quality pre-shrunk combed cotton and poly/cotton blends.

Do you use ink or do you heat transfer?

customerservice — Sun, 25 Jun 2006 01:49:18 +0000

Both. Recwear uses only the best plastisol inks specifically designed for the fabrics being printed upon. Player names and numbers are heat transferred using Gorilla-GripÂ® technology.